How to change your plan or billing information

You can manage your Calendly subscription and billing details from Settings → Billing. Use this guide to change your plan, update payment info, or switch your billing cycle.

• Want to delete your account and remove all data? Follow these steps.

Change your plan

1. Go to Settings → Billing.
2. Select Change plan, then Upgrade/Downgrade.
3. Choose the plan that fits your scheduling needs.
• To cancel, switch to the Free plan.
• Looking to delete your account? Here’s how.

Downgrade details

• Downgrades start at the end of your billing period. You'll keep your current plan features until then.
• You can also add or remove seats and change billing info during the upgrade/downgrade process.
• Changed your mind? Click the banner in Settings → Billing to cancel the downgrade.

Need help with a custom invoice or a refund? Get in touch with our billing team by contacting support.

Change your billing information

Calendly customers can update their payment info anytime from Settings → Billing.

To update your credit card:

1. Go to Settings → Billing.
2. Under Billing information, click Edit payment details.
3. Enter your new credit card info and select Update.

To update your billing address:

1. Go to Settings → Billing.
2. Under Billing information, click Edit billing address.
3. Enter the updated address and select Update.

To update tax information:

• If your company is outside the U.S. and has a tax ID, follow these tax ID instructions.

Change your billing cycle

To switch from monthly to yearly:

1. Go to Settings → Billing.
2. Under Next bill, click Switch to annual and confirm your changes.

To switch from yearly to monthly, get in touch with our billing team by contacting support.

Frequently asked questions