Plans & billing
11 articles
Billing overview
Navigate Calendly's billing page to manage your subscription, adjust plans, and understand seat charges. Learn how to transition from a trial to a free plan, upgrade or downgrade, and ensure proper billing practices for your organization.
Calendly and the RBI e-mandate
The RBI's e-mandate affects Indian customers using Calendly, requiring manual payment confirmation for subscriptions. Each billing cycle, users will receive an email to complete payments within 10 days to avoid service interruption.
Calendly's legacy plans
Calendly has phased out the Essentials and Professional plans for new customers while existing users maintain their features and pricing. Explore new subscription options on the pricing page and learn about included features in legacy plans.
Choose the right Calendly plan
Discover the ideal Calendly plan for your team's scheduling needs. Compare the Free, Standard, Teams, and Enterprise options to find features that enhance booking efficiency, automation, and collaboration while optimizing costs as your team grows.
Currencies and your Calendly subscription
Learn how Calendly handles currency for subscriptions, primarily processing in USD while offering GBP for UK users and EUR for Eurozone users. Existing users can contact the billing team to switch their payment currency.
How to add or edit your tax ID
Learn how to add or edit your Tax ID on Calendly to avoid unnecessary tax charges on subscriptions. Follow simple steps in the Admin Center under Billing to ensure your tax information is accurate and up-to-date.
How to cancel your Calendly subscription
Learn how to easily cancel your Calendly subscription by switching to the Free plan through the Billing page. Access paid features until the end of your billing cycle and find answers to FAQs about account deletion and refunds.
How to change your plan or billing information
Learn how to efficiently manage your Calendly subscription by updating your plan, changing payment info, and modifying billing cycles. This guide outlines steps for downgrading, managing seats, and handling account deletion or support requests.
How to download your Calendly invoice
Learn how to easily download your Calendly invoice by accessing the Billing page in the Admin center. Discover steps for viewing transaction history and find answers to common questions about invoice details and support contact.
SMS credit limits
Calendly enforces SMS credit limits to ensure reliable messaging. Non-Enterprise plans offer 250 credits per seat monthly, while Enterprise plans offer 1,000. Message costs vary by country, using 0, 1, 3, or 9 credits depending on the destination.
Taxes and your Calendly subscription
Calendly may charge taxes on subscription fees based on your location due to local laws. This article explains applicable jurisdictions and how to submit tax-exempt documentation for refunds or exemption on future invoices.