Understanding domain control messages in Calendly

Calendly shows a domain control message when your organization manages the email domain you're using. This article explains what that message means, why you're seeing it, and what you can do next.

When you'll see a domain control message

If you're creating a new account with an email that uses a protected domain, you’ll see this message:

We found your organization on Calendly!

Request to join your organization Calendly or sign up with a different email address for easy scheduling ahead

If you're updating your email in Login preferences, this message may appear:

This email domain cannot be used as it is controlled by another organization. Please enter another domain or contact your administrator.

In both cases, this means that if you are a part of this organization, you will need to ask for access into their Calendly account.

If you want to create a separate account, you can still do so. However, you will need to sign up with a personal domain instead.

What the message means

Your organization has claimed this domain in Calendly. This helps admins manage accounts and protect company data.

If you're part of that organization:

• Select the Request to join organization button in the message.
• Your request will be sent to the organization’s Calendly admin or owner.

Want to use Calendly independently?

If you don't want to join the organization, you can still sign up or update your email using a personal domain.