Recommended Follow-ups overview
Recommended follow-ups automatically identifies contacts who haven't booked after you shared availability. Get weekly emails with follow-up suggestions and send messages directly from Calendly.
For example, you can:
- Review a weekly email showing the top contacts who need follow-up, along with when you sent them your scheduling link
- Easily send a personalized follow-up message
- Use prefilled templates to save time writing follow-up emails
- Manage all follow-ups in one organized page inside Calendly
Before you begin
Recommended follow-ups is available for users with the Gmail for Workflows integration enabled. You'll receive a weekly email only if you have contacts who meet the follow-up criteria.
The feature sends emails to contacts you've shared availability with in the last three days who haven't scheduled a meeting yet. If you previously followed up with someone, they won't appear again.
Setting up Recommended follow-ups
Recommended follow-ups turns on automatically once you connect the Gmail for Workflows integration. Here are the key resources to get started.
Best practices
For all users:
- Review your weekly email to catch scheduling opportunities early. The sooner you follow up, the better your chances of booking a meeting.
- Use the prefilled template as a starting point, but feel free to personalize your message. A personal touch increases response rates.
- Check the Recommended follow-ups page regularly. New contacts appear here before they show up in the weekly email.
- Dismiss contacts who've already booked or who aren't good fits. This keeps your list focused on real opportunities.